Bedfords Health Care Experts, Dunn Mememorial Hospital

For Your Convenience Home » About Us » Patient Information, For Your Convenience

For Your Convenience To make your hospital stay as pleasant as possible and to increase the comfort of your family, Dunn Memorial Hospital offers these conveniences:
Nurses’ Call Button
To obtain help or assistance.
Private Telephones
Detailed instructions are included in the Telephone Directory in the Contact Us section of our web site.
Color Television
TV sets are located in all patient rooms and are equipped with pillow speakers. If you require a closed-caption decoder or assistive listening device for your television, please notify the nurses’ station.
Mail and Flowers
Mail is sorted daily by members of the DMH Auxiliary and delivered to patients. Auxiliary members also deliver flowers to patients and staff and post outgoing mail.
Gift Shop
The “Pink Lady” is operated by the DMH Auxiliary and stocked with an assortment of toiletry items, gifts, cards and fresh flowers.
Magazines
Reading racks are located in all waiting areas of the hospital. If you would like additional reading material, contact the volunteer office.
Newspapers
Newspapers are available in vending machines outside the patient registration waiting area. Complimentary local papers are delivered daily (Monday through Saturday) to patients.
Meals
All patient meals are served in patient rooms. Hospital cafeteria and dining room are open for visitors for three meals a day.
Hours:
Self-Serve Breakfast: 7:30 a.m.-9:30 a.m.
Lunch: 11:15 a.m.-1:30 p.m.
Hospital Cafeteria is closed on the weekends.
Vending Machines
Located in the dining room and stocked with sandwiches, snacks and beverages. Vending is available 24 hours a day.
Patient Care Supplies
These are for your use and convenience. They may be taken when you leave, but please do not remove any other items from your room.
Meditation Room
Located across from Level 3 elevators, this room affords family/friends accompanying surgery patients a place for solace or for quiet conversation or meditation.
Ministerial Services
Volunteers will be happy to contact your minister of choice at your request. If you have no minister and would like spiritual counsel, the Volunteer Chaplain will be contacted.
Chapel
Located on Level 3 across from the Chief Executive Officer’s Office. This room affords family/friends of patients a place for quiet meditation.
Intensive Care/Coronary Care Waiting Room
Located on Level 3 adjacent to the Intensive Care/Coronary Care Unit. Equipped for family comfort. For families of acute care patients.
Cardiovascular Recovery Waiting Room
Located between our Cardiovascular Lab and the BirthPlace on Level 3. This waiting room is for family of those receiving care from our Heart and Vascular Center.
Family Consultation Room
Located on Level 3 across from the Operating Suite. This room gives physicians a place to discuss procedures or surgical outcomes privately with families of surgical patients. At the request of your physician, a volunteer will escort you to the Family Consultation Room.
Notary Public
Services are available through the Chief Executive Officer’s Office.
Lost and Found
Articles left in your room will be turned over to the hospital’s Lost and Found Department. You will be notified and will have 30 days to reclaim your belongings. Articles found elsewhere in the hospital will also be turned in to the Department and may be reclaimed through proper identification. Any articles not reclaimed within 30 days will be donated to the Salvation Army.
Special Needs
If you require special services such as large print, Braille or audio format material, sign language interpreters, assertive listening devices or other services, please let our staff know so that arrangements can be made to accommodate these needs as quickly as possible.
Visiting Information and Hours
Information
If you granted written permission when you were admitted, your family or friends may receive information about you from the receptionist in the 23rd Street Visitors’ Lobby.
Visitation Guidelines
To insure that our patient’s rest and care are not disturbed, we ask that all visitors observe the following:
  • Small children are not to be left unattended in the hospital lobby.
  • Visitors should not bring food to patients without consulting the nurse or physician.
  • Visitors are requested to dress appropriately. Bare feet or bare chests are not considered appropriate.
  • Restrooms for visitors are available and directions may be obtained at the nurses’ stations. Visitors should not use patients’ facilities.
  • Please respect other patients privacy and dignity.
  • Please help reduce excessive noise, so as not to interfere with the recovery of other patients.
Visitation Hours—Visitation is allowed as follows:
On the Day of Surgery
Your immediate family or a visitor designated by you may visit at any time, but must wait with a Surgery Hostess in the Meditation Room or in the 23rd Street Visitors’ lobby during surgery. Important information will be relayed directly to them from the recovery area.
Maternity/Obstetrical Unit
The Obstetrical Unit is a family-centered unit. The father, grandparents and siblings are permitted open visitation.
Intensive Care/Coronary Care
Patients may have two visitors with them during the visiting periods every two hours, on the even hours from 8:00 a.m. to 8:00 p.m. for ten minutes. Before visiting in the unit, all visitors should pick up the phone outside the ICU door and dial “1”. The nurse will give you permission to enter. We request that no more than two family members visit during any one visiting period. A waiting room is equipped for family comfort for families of those patients in the ICCU.
Pediatric Patients
Patients may have a parent with them at all times, and are encouraged to do so. A chair-sleeper is available for one parent upon request from the nursing staff.
Isolation Visitors
Visitors are allowed after instruction in isolation techniques by a nurse.

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